Proxima Networks Support Portal

To maintain your IT resources in perfect conditions and to react fast to any problems in their functioning, you must have quality and efficient IT support. Our highly-skilled engineers ensure that IT support needs are met and that you receive the best possible IT support. Get in touch with us. You can even see your tickets and open new ones directly from here.

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Types of IT support provided by Proxima Networks

This type of support means that if there is a hardware failure, the customer calls our support number or opens a ticket on our support portal. Our engineer visits the site and replaces the hardware according to the service-level agreement (SLA).
This type of support covers hardware replacement with proactive health check and software upgrade, all that done to the level agreed by the service-level agreement (SLA).
This type of support covers activities like hardware replacement, as well as proactive health check and operational support. All of these activities are carried out by an outsourced resident engineer. The support can be technology specific or expertise level specific.

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Highly Skilled Engineers

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Optimize IT Infrastructure

Cost Efficiency | High Performance

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Highest levels of Quality, Service & Value

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